Terms & Conditions


THE COMPANY” Is Black Horse Marquees of Kent Ltd and/or their subcontractors or agents.

“THE HIRER” Is the person hiring the equipment from the company.

“THE PERIOD OF HIRE” The period of hire is understood to mean the period of which any equipment is required to be ready & available for use.
Unless stated in writing all orders are accepted subject to the Terms & Conditions of hiring below & the hirer by authorising or allowing work to proceed is deemed to have acknowledged this.
  1. SITE
a) The hire charges are based on the assumption that the site is a flat level firm  ground with easy access for motor transport, & that has no drains, cables or other services buried beneath the surface or otherwise concealed.  The hire charges do not include making good or repairing of damage to the site.

b) The Hirer is required to provide the contractor with either a plan showing the position in which the marquees or equipment is to be erected or should have a representative on the site for that purpose.  In the absence of both then the contractor having erected the marquees or equipment where they see fit shall be deemed to have completed the contract.

c)The Hirer should never presume that any of the Company’s equipment will be attached or joined to any buildings within the site unless stated in the Company’s booking forms.

d) If on arrival to the site the carry from point of parking to point of erection is found to be greater than 20 metres a surcharge will be applied.

e) Before The Company delivers the equipment, The Hirer will ensure that we have unrestricted access to the site on dates which we will notify you of, which will be before the date shown on the contract for the actual start of the hire.  If you fail to secure unrestricted access, an additional charge may be raised to cover any additional costs that occur as a result of this.  We will make every effort to accommodate changes of dates made by The Hirer, but this is subject to our other work schedules & may incur extra costs should you wish to change dates.

f) Usage of the marquee is for the date of the event only & should not be used on other dates in between erection & dismantle.

g) If the site upon striking down is deemed unreasonable by the site manager a minimum charge of £40.00 will be applied to the overall costs.  Rubbish, flowers, banners, etc. should be removed from the marquee before the team arrive to take it down.
The charges published in any of the Company’s printed matter are for the guidance of the Hirers in estimating costs only & do not constitute an offer.
The company will use its best endeavours to supply The Hirer with the equipment ordered but where this is not possible The Company will notify the Hirer as soon as possible with any alterations to the design & specifications of the equipment & where alteration is fundamental The Hirer may terminate this contract & any deposit paid will be refunded.
Payments must be made in accordance with terms stated in The Company’s quotation.  Should settlement not be made by the hire date then interest will be charged at 4% per annum above the rate of Barclays Bank PLC.

a) A 25% of the total cost non-refundable deposit is payable to Black Horse Marquees of Kent Ltd to confirm the booking.  The balance payment is due no later than 28 days prior to erection, If the booking is made less than 28 days prior to the event full payment will be required at time of booking.
a) The Hirer shall during the period of hire be responsible for the maintenance and safe custody of The Company’s equipment from completion of erection until dismantling.

b) The Hirer must be satisfied with the equipment before use and should notify The Company of any miscounts, incorrect deliveries or unacceptable equipment before use.

c) No decorative tinsel, crepe paper or self-adhesive material to be fixed to the marquees without prior arrangement
a) All Hirers must arrange satisfactory insurance cover for the marquee & equipment for the duration of hire.  Payment of a 10% damage waiver will cover all areas of insurance for the equipment hired except those listed in point 8.

b) The waiver will be automatically added to your invoice/booking confirmation form.  If you wish to arrange your own cover, you will need to send us proof of insurance 14 days prior to your event & the damage waiver will be deducted from your final balance.
a) Insurance excess – the insurance cover excludes the first £500.00 of any claim & this is payable by The Hirer. 

b) Cover only applies to equipment that is delivered by The Company and does not include any equipment provided by a sub-contractor. 

c) Disappearance unexplained or inventory shortage.

d) Consequential loss.

e) Acts of fraud or dishonesty by any party to whom the property insured has been entrusted or hired to.

f) Failure to report loss or damage arising from fire, theft or vandalism to the police immediately upon discovery & to The Company within 24 hours.
a) The Hirer should not enter the marquee while The Company is erecting it.  

b) The Hirer should keep any part of the part of the equipment that is a framed structure or marquee completely closed and secure while not in use during the period of hire.

c) The Hirer should not tamper with the structure or any part of the equipment and in particular not affix or suspend any item whatsoever without written consent of The Company.  The side walls may be removed for the function but it is essential these are replaced afterwards and the doors closed to protect the marquee against damage by winds concentrating under the roof.

d) The Hirer should not use any lighting, heating, cooking or other gas or electrical appliances of any kind without the previous consent in writing from The Company.

e) The Hirer is responsible for giving notice to or obtaining permits from any authorities who are or may be concerned and must take application where necessary to The Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organisation.  Any costs incurred in delays or modifications in the work arising from the absence or misrepresentation of all such necessary permissions and permits shall be payable to The Company by The Hirer.  Where appropriate obtain a licence from The Local Authority.  Any requirements under the licence must be notified to us in writing, at least 28 days prior to erection.  Should The Company for any reason be unable to comply with these requirements, then the Contract will become void & The Hirer will be advised accordingly.

f) The Hirer should not at any time during the hire period connect to any of electrical/gas provisions left on site by Black Horse Marquees of Kent Ltd.

g) The Hire will be responsible for any additional costs incurred to the company as a result of any booked equipment not being able to be set up due to incorrect measurements, varying height levels or undisclosed complications of which The Company were not informed.  

h) The Hirer will be responsible for any costs incurred by The Company due to changes being requested once the marquee build has begun.

i) The Hirer should never presume that any of the other equipment is included in the hire other than what is stated on The Company’s Booking Form.

j) The Hirer must contact the company immediately if a problem occurs which could have an effect on the safety or structure of the marquee.  An emergency contact number will be provide on the confirmation form which will be sent once the booking has been confirmed.
The Company will not be responsible for and The Hirer will indemnify The Company against all claims for the injury to persons or loss or damage to property howsoever caused unless it be proved that such the injury or damage caused by faulty material or workmanship or negligence on the part of The Company.
The Company normally provides labour for the erection & dismantling and the cost thereof is included in the hire charges.  Only in exceptional circumstances and by special arrangement will The Company allow The Hirer to erect and/or dismantle he Company’s property. 
The hire charges do not include attendance by The Company’s men except during the actual process of erecting & dismantling the marquee.
While every effort will be made by The Company to carry out any order accepted, the full performance is subject to variation or cancellation by The Company consequent upon Act of God, war, strikes, riots, lockouts or any other disturbances.  Fire, flood, storm, gale, tempest restrictions on the use of transport, fuel or power.  Requisitioning storage of material or transport or any other cause beyond the control of The Company
No verbal representations or arrangements are recognised by The Company. A booking may only be deemed valid once The Hirer is in receipt of a booking confirmation from The Company.  The Company will provide a booking confirmation subject to availability and on receipt of a fully completed booking form with a deposit from The Hirer.  Should the company not have availability then the deposit will be returned to The Hirer.
Hirers understand that the 25% booking deposit is strictly NON-REFUNDABLE.

Should The Hirer wish to terminate the contract then the following sliding scale compensation rates will be charged to The Hirer by The Company.  100% of the total hire price for notice less than 14 days prior to the hire period, 50% of the total hire price for notice between 14 & 28 days prior to the hire period and 25% of the total hire price for notice more than 28 days prior to the hire period.
We offer soft flooring as standard, which usually consists of carpet or matting.  Soft flooring will follow the natural contours of the ground.  We accept no responsibility for flooring being uneven or if the ground has changed since the site visit.  It’s up to The Hirer to level the floor BEFORE our arrival, cut the grass or order hard flooring at least 2 months prior to the event.  In the event that we deem the flooring to be unsafe/dangerous or hazardous we accept NO liability for harm or injury.
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